Privacy Policy

Introduction

At SkyGuard Watsonville Roofer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website. By using our services, you agree to the practices described in this policy.

Information We Collect

We collect information that you provide directly to us when you request services, contact us, or fill out forms on our website. This may include:

• Your name, address, phone number, and email address
• Property information and details about your roofing needs
• Payment information when you hire us for services
• Photos of your property that you share with us
• Communication records including emails and phone calls

We also automatically collect certain information when you visit our website, such as your IP address, browser type, pages viewed, and how long you spend on each page. This helps us improve our website and better serve your needs.

How We Use Your Information

We use the information we collect to:

• Provide roofing services and respond to your service requests
• Communicate with you about appointments, estimates, and invoices
• Process payments and maintain transaction records
• Send you important updates about your service or our company
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes
• Send you promotional materials if you have opted in to receive them

We will never sell your personal information to third parties. We only share your information when necessary to provide our services or as required by law.

Information Sharing and Disclosure

We may share your information with:

• Service providers: Companies that help us run our business, like payment processors and scheduling tools
• Insurance companies: When you file a claim related to our work
• Legal authorities: When required by law or to protect our rights
• Business transfers: If we sell or merge our business, your information may be transferred to the new owner

Any third parties we work with are required to protect your information and use it only for the specific purposes we authorize.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes using secure servers, encrypting sensitive data, and limiting access to your information to employees who need it to do their jobs. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You can help protect your information by keeping your login credentials confidential and notifying us immediately if you suspect unauthorized access to your account.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information, subject to legal requirements
• Opt out of promotional emails by clicking the unsubscribe link
• Request that we limit how we use your information

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

Third-Party Links

Our website may contain links to other websites that we do not control. This Privacy Policy does not apply to those sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You can request information about the categories of personal information we collect, how we use it, and who we share it with. You can also request that we delete your information, subject to certain exceptions. To exercise these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

SkyGuard Watsonville Roofer
825 Walker St #105
Watsonville, CA 95076
Phone: (831) 666-1873
Email: hello@roofingwatsonville.com